We aim to update this page as often as possible, but we cannot predict the exact number of orders we will receive. The estimated processing time below reflects how long it may take to pack your order, excluding shipping time.
The above estimate was updated March 31st 2025.
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SHIPPING OPTIONS
Regular Shipping
6-12 business days + processing time
Express Shipping
3-8 business days + processing time
Priority Processing
Moves your order to the front of our packing queue for same-day or next business day dispatch.
This is not a shipping method—if you need fast delivery, also select Express Post at checkout.
Shipping FAQs
How can I expedite my order if I have travel plans?
Choose Priority Processing ($35) AND Express Post to receive your order within 1-2 business days. (Metro Australia)...for all other locations you can see the estimated shipping times above.
Note: Priority Processing speeds up dispatch, while Express Post accelerates delivery. Both services may be necessary for time-sensitive orders. Delivery cannot be guaranteed by a specific date due to increased volume during the sale.
If your order is urgent, select Priority Processing and Express Post.
Click here to check estimated delivery times using Australia Post’s calculator. Our postcode is 4223 (Currumbin Waters, QLD). This only reflects shipping time and does not include our processing time.
What 'Label Created' Means
Once your order is handed over to the warehouse for packing, a shipping label is automatically created. You may receive an email with tracking details at this stage, but please note:
If your tracking link says "label created" or "pending", this means your order is being prepared for dispatch and is currently being packed.
It has not yet been scanned by our carrier. Tracking will update once it has been picked up and scanned by the carrier.
Processing time still applies and is as per the estimates listed above.
Processing is the time it takes to pack and dispatch your order. While we aim for same-day dispatch for orders received before 12 PM AEST, this may vary based on the number of orders or other factors.
During peak periods such as sales events, processing can take up to 10 business days and often longer if your item is a preorder. Please check with us prior to ordering and wait for a reply should you require your items for upcoming travels.
If your order is urgent, please email us and wait for a reply before placing it to ensure timely processing. Select both Priority Processing and Express Post for the quickest delivery.
Shipping costs are calculated at checkout based on weight, size, method, and location.